Contact Us

We'd love to hear from you! Whether you have a question about your order, need help with a product, or just want to say hello, our team at Apex Frozen  is here to help.

Get in Touch

Email: info@apexfrozen.shop

Website: https://apexfrozen.shop /

We aim to respond to all enquiries as quickly as possible, typically within 24-48 hours on business days.

Our Address

APEX FROZEN LIMITED

Regency House 211-219 Suite 1 Leeds Road, Nelson, England, BB9 8EH

Company Number: 16978079

Before You Reach Out

For faster help, please check our FAQs page,  many common questions about orders, shipping, and returns are answered there.

If you're contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you quickly.

Business Hours

Our support team is available Monday-Friday, excluding UK public holidays. Messages received outside these hours will be answered on the next business day.


Thank you for choosing APEX FROZEN LIMITED  we look forward to hearing from you!